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Business Review Template

Fork this template on Google Docs

As your company gets larger and more complex, it’s easy to become embroiled in supporting incoming asks from other teams. That’s important work, but it’s also important that your team is operating effectively and prioritizing your goals in addition to the goals of other teams making requests.

If you’re getting mixed signals on whether your team is doing the right work, the Business Review Template can help cut through the confusion. This written document facilitates an operational review of your team, and even more importantly creates an opportunity for you, your team, and your stakeholders to discuss if you’re focused on the right work.

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Example using the Business Review Template

Most companies wind up using a variation of this template by the time they reach a thousand employees, with some starting much earlier. Even if there’s no structure business review process, it’s helpful to start writing them periodically for the area you’re responsible for: think of them as your area’s performance review.

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Other Approaches to Business Reviews

How to Use

  1. Fork this template on Google Docs
  2. Find examples of previous business reviews at your company, and if possible ask the authors what was and wasn’t well received in their most recent review
  3. Fill in the template for your team’s area
  4. Iterate on your draft with feedback from your team and manager
  5. Identify the key groups you want feedback from, and create copies for each of those groups. Transparency is important, but transparency too early often mutes the direct feedback that helps you succeed. Give these groups a week or so to provide feedback, including running a Business Review Meeting if that’s something your company finds valuable
  6. Widely publish a clean, readable copy into wherever business reviews are collected, and let anyone who hasn’t gotten a change to see it so far know where to find it and how to share feedback on it
  7. Now you’re done! (At least until the next one.)

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