Dear hospitality enthusiast,
Summer is not far off, we hope you´re enjoying seeing your hotel full of guests and life again, leaving empty Covid-19 times behind. In today's issue, we will share insights from the owner and director Natalie Heckel running her hotel that used to be a royal tennis court from 17th century as well as articles that will help you grow your business post-covid e.g., LGBTQ travelers and radically changing guest loyalty behaviour.
Hope you will enjoy!
- Adelina
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