July 10th 2020

COVID-19: Cheshire health and care update



Welcome to the latest edition of our series of bulletins designed to keep you up-to-date about Cheshire's response to Coronavirus (Covid-19). Developed by NHS Cheshire Clinical Commissioning Group in partnership with NHS partners, Cheshire West and Chester Council, Cheshire East Council and Healthwatch Cheshire we aim for this to be a one-stop-shop for key updates.

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COVID-19 - Lessons learned survey

A survey of system partners about Cheshire’s collective response to Coronavirus (COVID-19) has found that strong collaborative working helped support the people of Cheshire in their time of need.

Out of necessity, decision-making, problem-solving and innovation was accelerated, including swift and significant changes to the way care was delivered in primary care, the community and hospitals.

Even stronger relationships were forged – including with the community sector – but it is vital to now better understand how COVID-19 has affected the people of Cheshire.

Health inequalities have widened as a result of the disproportionate impact of the pandemic on marginalised communities and vulnerable groups and COVID-19 has also had a significant impact on the wellbeing of health and care staff.

To read the report, click

Healthwatch findings help shape agenda for June 2020 engagement event

NHS Cheshire Clinical Commissioning Group's (CCG) held its second Cheshire Chat engagement session on Thursday, June 25th 2020.

In line with the interim findings of a Healthwatch Cheshire survey which asks people for their experiences of accessing services during the Coronavirus (Covid-19) response, the focus this time was on Care Homes, Community Services and Medicines.

Chaired by Executive Director of Strategy and Partnerships Tracey Cole, the hour-long webinar opened with presentations in relation to the following key areas:

  • Care Homes – Kathryn Cooper and Katie Mills
  • Community Services – Jamaila Tausif
  • Medicines – Dr Andy Dunbavand and Dr Mark Dickinson

The presentations were followed by a lively question and answer session. Some questions were answered during the session, with others responded to via this written Q&A.

A recording of the session is available here.

Cheshire system update

Key updates from this week include:

  • There are 4,150 confirmed cases of COVID-19 across Cheshire. Very sadly, 579 COVID-19 related deaths have been recorded in Cheshire hospitals and 294 in care homes.
  • The number and percentage of care homes reporting a suspected or confirmed outbreak of COVID-19 to Public Health England by local authorities is available online here.

Test, Trace, Contain and Enable

Both Cheshire councils are working with Public Health England and the NHS Test, Trace, Contain and Enable service to locate the spread of the coronavirus so that we are all protected.

Play your part to protect your family, friends, colleagues and the people of Cheshire by self-reporting your coronavirus symptoms and getting a test.

If you develop a persistent cough, fever or loss of taste and smell, you will be protecting lives and protecting livelihoods by getting tested. It will help the NHS Test, Trace, Contain and Enable Service find out where the virus is spreading.

Get a test by calling the national number 119 or visit

If you have symptoms and have called for a test, self-isolating for 14 days will protect the people around you from the virus.

Listen to the contact tracer if they contact you and self-isolate for 14 days, because you may have caught the virus from someone near you and could spread it to others.

Councils publish Outbreak Management Plans

As Covid-19 case numbers decrease and social measures are relaxed across the UK by the Government, the responsibility for protecting our communities from the virus in the future has moved to local authorities.

Last week, local authorities in Cheshire explained how they will do this by publishing their Outbreak Management Plans.

The plans aim to protect lives, livelihoods and help the people of Cheshire return to a more normal way of life over the coming months.

They set out how each authority will prevent the spread of the virus by providing high risk settings with public health advice, helping clinically vulnerable to self-isolate, encouraging people with symptoms to get tested and to self-isolate and managing settings to protect communities if local outbreaks occur.

More information on each authority’s plan are available on their respective websites:

New freephone number for 24/7 mental health crisis line

Cheshire and Wirral Partnership NHS Foundation Trust’s dedicated 24/7 all age urgent mental health helpline has a new Freephone number. The new number for the service is 0800 145 6485. An online support hub is also available at: 

The new Freephone number ensures completely free access for all people, of all ages, across Cheshire to urgent mental health support.

COVID-19 recovery - working with children, adults and families

This briefing has been prepared to outline work to support children, families and adults to recover from the trauma of COVID-19. The video below further describes the approach.

Healthwatch Cheshire survey

A reminder that Healthwatch Cheshire are conducting a survey about health and wellbeing during Coronavirus. The survey asks how you have found accessing advice and support, how you have been affected by changes to health and care services and about your mental health and wellbeing during the Coronavirus outbreak.

This is designed to find out what has been good, what lessons could be learned and what other support you may need during this time. The survey will be ongoing and people are encouraged to complete it more than once as the situation develops.

Click here to complete the survey

Partner updates

Healthwatch Cheshire is supporting the Cheshire health and care system by leading on the collation of public updates from all partners.

Find out more on the following two Healthwatch webpages:
Both local authorities have also developed Covid-19 specific webpages to outline the advice and support available to residents. Included this week are updates around plans for the safe reopening of local schools:

Media coverage

Council plan aims to manage localised COVID-19 outbreaks

Virtual launch for new Chester-based hub supporting adults with autism

Leighton Hospital cleaner features in Rankin NHS birthday collection

Stroke symptoms? Time to act F.A.S.T

Residents association rallies together to support 600 families

Copyright © 2020 NHS Cheshire Clinical Commissioning Group, All rights reserved.

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