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 Multi-Languages Corporation
Quality • Care • Prestige
Because We Care
December 2019

Our Power is our Care, Our Power is our Presence!
Happy New Year from the Multi-Languages Family!

Welcome to the 20s! May you experience a beautiful holiday season shared with your family and loved ones. We wish you a happy New Year filled with love, laughter, and joy. It has been our pleasure to share this year with you.
The Power of Goal Setting!
To have a successful year, our goals should:
  • Be congruent with our Life Mission.
  • Obtain clarity about our Life Mission - know it by heart! 
  • Have a strong component of learning/growth.
  • Be attached to a meaning higher than ourselves, contribution is essential to our happiness.
  • Make us feel alive.
Clearly write:
  • A list of your goals/outcomes - All that you want to accomplish - Business and personal - Short and long term.
  • The results you want to achieve -  be specific.
  • The purpose for obtaining them - the "why" behind the outcome.
  • The actions you need to take.
  • Deadlines - Schedule it!
Focus on doing a few very well done rather than a lot in a mediocre way
Stop Procrastinating 
Tasks – focus on end result not on process.
  • Unpleasant tasks: complete them first if possible early in the day.
  • Complex jobs: break them down into smaller units.
Indecision – share your goals and deadlines - select an accountability partner.
Why do we procrastinate?
  • Fear of failure (or success!)
  • Lack of confidence – reason for delay
  • Perfectionism
  • Distractions
  • Lack of interest
  • Feeling of anxiety about a project
  • Disorganization 
Make the New Year where you push beyond what you think is possible to achieve what you truly desire. 
Vision – Where Goals are Born 
Where do goals come from? And how do we actually make them a reality? 
Achievement takes many different factors. But one of the most important pieces of achieving your goals is through visualization.
Goals can only exist through having a vision for the future.
To be able to see the future better than the present, and to create a plan to make it real, takes vision.
  • Focus on the opportunities rather than the obstacles
  • Commit to your outcome – no matter what!
  • What vision do you have for the New Year?
  • What do you want to create in the year to come? 
  • Does it seem a bit too far out of reach?  Good!
The sole purpose of goals is not about the actual achievement, but rather growing into the kind of person who can achieve them, who you become in the process.
It’s the timeless saying: “It’s the journey, not the destination”.
For the New Year, set some goals so far outside your reach that you need to significantly grow to achieve them. This is your year, this is your time - make this year your best year ever! 
Mastering Time and Effectiveness 
For the New Year, strive to spend time on the things that matter to you. Give time to the things that will make you happy. Maximize the time you have and raise your level of efficiency by scheduling your day. 
  • Have a purpose – know your “Why”.
  • Focus and then, “Refocus” when distractions come your way.
  • Make sure the usage of your time is aligned with your Life Mission.
  • Use time productively and efficiently- There are only 24 hours – 1,440 minutes in a day.
  • Time is not recyclable, the minute you use is gone forever, use them wisely.
  • Group your tasks in categories.
  • Break them down into smaller units - manageable pieces – chunking.
  • Concentration – do one task at a time, the brain does not multi task.
  • Prioritize and Check off accomplished tasks.
  • Email: the inbox is not a to do list. File emails in folders for easy tracking.
  • Avoid interruptions: most interruptions last 6-9 minutes, it takes 4-5 minutes to go back to the task at hand.
  • Focus on the important matters.
  • Welcome stress situations and appreciate the learning on them.
  • Use an electronic or paper based scheduler.
  • Set an action plan - track activities daily / weekly / monthly.
  • Schedule time every week for administration.
  • Allow some time for the unexpected.
  • Set deadlines. Stay on Schedule. Be punctual.
  • Maximizing the use of time is the means to a happier life!
  • Celebrate your progress- Organize your life to achieve harmony.
  • Set time for yourself and your family.
  • Take care of your health.
  • Spend time with people that make a positive contribution to your life.
  • Get rid of the clutter in your house and/or office.
  • Get rid of negativity in your life.
  • Be Proactive and think positively.
  • Forgive so you don’t spend time thinking about grudges.
  • Be Grateful. 
Set Your New Year Up to Win
Many times, people use the ready, fire, aim method to achieve their goals. This can work in some cases but for the most part, there is great power in establishing a plan before we kick off the New Year!
Be clear about what you want and the results you envision for yourself and others.
Focus on end result/outcome not on process
These are some of the strategies you can use to get yourself ready for the year to come: 
Get an Accountability Partner
Finding someone that will hold you accountable to achieving the things you want is one of the most powerful tools there is. Find someone that will push you and encourage you to constantly get to the next level. 
Take a Day to Plan your year
It is extremely valuable to take a day to map out exactly how you will get to where you want to go. Plan out the steps you need to take to achieve the things you want.
Get Ready to Mess Up!
Failure is a necessary part of any achievement. When you set out to accomplish anything new, failure is an inevitable part of the process. Find the lesson in every failure you have and become stronger with every setback you face. 
Reverse Engineer Your Year
Visualize where you want to be in a year from now. Once you have a clear picture of what that looks like, you can now work backwards from that point. Picture your ideal year, now map out what you need to do to make it happen. 
Take it Day by Day
People's biggest problem is they try and focus on everything at once and easily overwhelm themselves. Focus on each day and get present with what you need to do in every moment. Days turn to weeks, weeks turn to months, and months will become a year faster than expected.  
Take care of your body  
The start of a New Year is always an opportunity to revisit how we are taking care of our bodies.
  • Embrace a wholefood, clean diet.
  • Sleep well.
  • Exercise regularly.
  • Hydrate.
  • Master your emotions.
To achieve any of our goals, be happier and fulfilled, we need to have health, energy and take care of our emotions. Check our collection of Empowerment Tips at our website  for ideas on habits that can help you to move to the next level.  
Certified KUDO Partner
We are the very First KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.We appreciate working with the KUDO team. Their professionalism, expertise in simultaneous interpreting and innovative technologies make them #1.
Have you given us a Google Review yet?
We stand behind our Outstanding Quality Guarantee and take pride in being the Bugatti of the Translation and Interpreting industry. We are committed to providing massive value to those in our care.
We love to hear from our clients, translators, interpreters and colleagues from the sector. Please leave a Google Review so others can learn about your experience while working with us.
If for any reason your review is not 5 Stars, we would love to hear your suggestions and feedback. We will make your next experience a 5 Star.
We appreciate YOU!
Note: to write a review, select write review at the right hand side of the page (under the Review block). 
We are here to listen and support you:
Lola Bendana - Ext.0222 
Sergio E. Bendana - Ext.0227
Business Development/Accounting 
Conference Interpreting
Simultaneous Webinar Interpreting
Ann Menoudakis - Ext.0223 
Community Interpretation 
Marcela Cartie - Ext.0224
Desktop Publishing (DTP)/Audio/Video/Transcription 
Sepideh Salimi - Ext. 0226
Desktop Publishing (DTP)/Audio/Video/Transcription 
Cristina Alvaradejo - Ext. 0226
Desktop Publishing (DTP)/Audio/Video/Transcription 

Adriana Bendana
Client Care Team 
Juan Bendana
Web Design - Social Media
Who are we?
We would like to thank YOU! Our clients, translators, interpreters, staff and colleagues. Thanks to you, we have become who we are: one of the most trusted translation agencies and proudly Canadian.
More importantly, the Multi-Languages culture is about making the world a better place! We are a force for change, transforming the world one person at a time. We save lives, organizations and businesses through translation and interpretation in over 100 languages.
Because of what we do, people are happier, wealthier and healthier. After two decades in business, we still believe in giving back, and we want people to feel happy and help others to achieve the same. It is a privilege to carry on this mission. Helping others is what inspires us, we can't do this without YOU!
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Our communication includes 1 weekly email which brings you topics such as:
Translation, Interpretation, Ethics, News from the sector, Upcoming events, Job offers, Periodic free raffles, Health tips

We appreciate your interest in receiving ongoing news from us. These communications are an excellent way for us to stay connected with you!

Privacy is extremely important to us. We will never sell, or rent your name or address to anyone. We are committed to protecting your information.

As always, you may remove yourself from our mailing list at any time via the unsubscribe option available in every email from us.
Our Quality Guarantee

Multi-Languages is committed to providing its clients with outstanding translation and interpretation services. We do extensive amount of work to ensure that the translations and interpretations that we deliver are of the highest quality. We are so confident in the high quality services we provide, that we offer a unique “Outstanding Quality Guarantee." If for any reason, you feel our services have not met our guarantee of highest quality, please contact us right away and we will make it right for you.

Contact us for details

We are Certified by the Canadian Standards for Translation Services (Canadian General Standards Board approved by the Standards Council of Canada) CAN CGSB  131.10-2017 and by the ISO 17100 Certification granted by the Austrian Standards Institute and the Language Industry Certification System (LICS)We have been certified under the European Standards (EN15038) since 2007, and now the EN has been replaced by ISO 17100

We fully abide and are certified under the National Standard Guide for Community Interpreting Services – NSGCIS
For details on certification, please visit our site
Cloud Based Simultaneous Interpreting 
We are Certified as a KUDO Partner. We are the very first KUDO Studio in Canada. KUDO is a powerful cloud-based platform that allows people and businesses to collaborate and meet more effectively across geographic and language barriers. KUDO streams real-time language interpretation for web meetings and live conferences.

Multi-Languages is the first translation and interpreting agency in Toronto to obtain accreditation by the Better Business Bureau!

  • Build Trust
  • Advertise Honestly 
  • Tell the Truth 
  • Be Transparent 
  • Honor Promises 
  • Be Responsive
  • Safeguard Privacy
  • Embody Integrity

Better Business Bureau Vision
"An ethical marketplace where buyers and sellers can trust each other." 

Multi-Languages has been accredited with the BBB as of October 2013

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