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McMaster Byte Size: April 2022

Welcome to Byte Size, your monthly update for the McMaster community about all things IT!

Here, you'll find news and information about centrally-supported information technology services and resources. If this is crossing your inbox and you haven't subscribed yet, please do! And tell your McMaster friends! Subscribe here

Please note: there will be fewer McMaster Byte Size issues over the Spring/Summer semester. 

McMaster Winter 2022 Exam Schedule

The Winter 2022 Term is coming to an end. A reminder that McMaster's exam schedule starts Thursday, April 14th and concludes Friday, April 29th. Good luck to all McMaster students and faculty from McMaster IT during this April exam period.
Cyber Security Corner, provided by McMaster Information Security Services

Multi-factor authentication (MFA) for MS 365 required for all McMaster students, faculty and staff!

A universal adoption of Multi-Factor Authentication (MFA) on Microsoft 365 services is required for all students, faculty and staff. A rolling implementation commenced in late January and will continue throughout Spring. You will receive advance notification before your scheduled turn and a range of supports are available. BUT you don't have to wait! Get MFA today! Sign up today here.
Learn more about MFA

Multi-Factor Authentication (MFA) Virtual Support

If you need assistance with setting up MFA, the Information Security Team is here to support you through Virtual and In-person pop up sessions. Additionally, we offer a Microsoft Teams support channel you can join any time for live support in addition to other online resources:
Drop-in Session Information

Spring Cleaning and IT Security

With the conclusion of the Winter 2022 term fast approaching, and heightened phishing attempts, it is a good time to add IT security to your list of things to tackle this spring by checking out these tips for IT security resources and information. 
IT Security Spring Cleaning

IT Security Tips for McMaster Users Travelling Abroad

For all McMaster users who will be travelling abroad, please visit the article below to access a variety of resources and tips to ensure you are doing all you can to protect your information and data:
IT Security Tips for Travelling
IT support; get help from UTS Client Services

UTS-provided IT support

Need IT help? From McMaster email to MacIDs, the IT service desk can help with centrally supported services and apps. Visit the UTS website at to learn more about self-service options, submit an IT request and more. Remember, your specific Faculty or department might be serviced differently.

REMINDER: As of May 1st, Service Desk hours will change for the summer term. Monday to Friday phones will remain operational from 8:30 a.m. - 4:30 p.m. (phones will not be answered from 12:00 p.m. to 1:00 p.m.). Live Chat will be available Monday through Thursday 8:00 a.m. - 6:00 pm., and 8:00 a.m. - 5:00 p.m. Friday. 

Activate McMaster University Phones Remotely or on Campus

Are you working from home? Are you working on campus? Are you doing both? McMaster staff and faculty can use McMaster University phones remotely and on any device. There are many benefits of using McMaster phones and include a variety of helpful features and services you may be unfamiliar with. 

If you have questions or concerns please contact or visit If you need a reminder on how to setup your softphone, desk phone or any other services, contact Anna DiFilippo via phone (ext. 21308) or email ( 

To learn more about our telecommunication services, visit:

Learn More

Get Social!

DYK: McMaster UTS is on Twitter? Follow us for news and service updates. Please note: this account is not monitored for reported service issues or comments. 
UTS Twitter

McMaster IT Service Dashboard

To get information on the current status of all UTS Services and Service Bulletins please visit the UTS Service Dashboard
Tech update, provided by McMaster IT
Here's a snapshot of new and upcoming key tech updates!

DON'T FORGET TO MOVE YOUR FILES! McMaster GSuite Decommission in Progress

To complete the transition to Microsoft 365 for all active McMaster students, GSuite accounts are being decommissioned. McMaster GSuite account holders must move any files and data they wish to keep before May 4th, 2022. Reminders will go out to active students and will continue for the remainder of the 2022 winter term. 

To help you prepare for the GSuite account decommission, here are instructions on how to migrate your Google files to OneDrive. Additionally, check out our FAQ page for any questions you may have. 

McMaster Decommission of Google Services

Data Governance at McMaster 

Data Governance is a strategic university priority, based in the Provost’s Office working closely with University Technology Services, Institutional Research and Analysis and functional areas across the university. 

Data Governance Website 

The Data Governance website has secure links to McMaster’s Data Governance Framework, the monthly Data Governance Update, and to resources for users of the Data Cookbook. Check it out and if you have questions, reach out to . 

Data Cookbook 

The Data Cookbook is McMaster’s catalogue for Data Systems, Data Processes and Data Elements (metadata). Access is currently limited to members of Data Governance work teams and will be rolled out more broadly this Spring. The Cookbook is connected to McMaster Data Systems and users can browse the metadata (not the data) to support their processes.

Education Technology SharePoint for Instructors

Check out the new Educational Technology Resources Hub to find services, recommendations, tips and resources for online security, university-provided software and more to support your teaching! 
Tech Resources for Instructors

Alibaba VPN Decommission

With the return to in-person learning as well as McMaster’s shift to Microsoft 365 from GSuite services, the Alibaba VPN accelerator for students in mainland China will be decommissioned mid-June 2022. For more information on VPN and Alibaba:

Learn More

Top Tech Tips for students, staff and faculty working remotely

Get in the know! Check out top tech resources so you have the best online experience.
Students Faculty & Staff
New releases and training. Get started and get familiar with McMaster provided software.

Microsoft 365 & Zoom Updates

Want more information on Microsoft 365 & Zoom licenses and how to download? Head to the McMaster 365 Hub and Zoom webpages.

Please note: every third Thursday of each month, a new Zoom update is installed. Allow time to install the updates on your app before starting meetings and lessons! Learn more about Zoom updates here.

New Updates to Microsoft 365 Applications

Check out a list of ten noteworthy Microsoft 365 updates, that includes changes to Teams, Stream, Bookings, Outlook and a few other 365 service applications. 
M365 Updates

Impacts to Zoom & Duo in Ukraine

University Technology Services (UTS) is advising of current and upcoming changes to McMaster-provided services Zoom and Duo (two-factor authentication) as a result of the Russia-Ukraine conflict.
Learn More
Learn more about McMaster IT and check out the latest on the McMaster IT Strategic Plan.
McMaster Byte Size is news about centrally-supported IT services brought to you by McMaster IT. Have IT news to share? Submit via this Form.
Contact Tanya Reid ( for Byte Size inquiries.

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