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January 2023
McMaster Connectivity Newsletter

For the IT community, by the IT community.

McMaster IT News

Registration is now open for Connectivity: McMaster’s 6th Annual IT Forum! 

Get ready for the most exciting IT event of the year! Join us at McMaster’s 6th annual IT Forum, taking place February 21st – 24th. This year’s event will offer a unique blend of in-person and virtual sessions that you won’t want to miss.  

Hear from McMaster AVP & CTO, Gayleen Gray, and Chief Information Security Officer (CISO) of Cisco’s Security Business Group, Helen Patton, as they kick off the IT Forum with a dynamic discussion. Plus, don't miss out on the highly anticipated McMaster IT Showcase and a panel discussion with McMaster leaders reflecting on McMaster’s IT strategy. You can see the full agenda on the event webpage

Don’t miss this opportunity to learn, network, and win prizes! 

Please note that registration is required, and the deadline to register is February 14th, 2023, at 12:00 PM


Register for Connectivity 2023: McMaster IT Forum
After registering, be sure to join the Microsoft Teams Connectivity 2023 group to receive the latest event details.

McMaster's Tracy Dallaire featured on The Agenda: "Are Cyberattacks the New Normal?"

Earlier this month, McMaster's Director of Information Security Services, Tracy Dallaire, joined fellow cybersecurity experts to discuss the latest in cybersecurity on The Agenda with Steve Paikin.

The discussion focused on cyberattacks and the different approaches people and organizations can take to deal with these risks. 
Watch full interview here

Congrats! Federal appointment for our very own accessibility expert Jessica Blackwood

McMaster's very own Jessica Blackwood, Accessible Digital Media Specialist Supervisor with the Faculty of Science, has been appointed to the Technical Committee on Accessibility Requirements for Information and Communication Technology Products and Services with Accessibility Standards Canada.

The Committee’s role is to identify where persons with disabilities may face barriers related to information and communication technology; take into account emerging accessibility trends; and develop a national standard or standards that will aim to remove or prevent these barriers. The standard or standards will apply to all private and public sector organizations in the federally regulated sector.

Congratulations Jessica!

UPCOMING: Campus Relationship Management Town Hall Meeting on February 1, 2023

McMaster students, staff, and faculty are invited to the Campus Relationship Management (CRM) town hall on February 1st, 10:00 AM-12:00 PM, hosted virtually on Microsoft Teams.

This town hall will introduce the current student CRM Digital Transformation Project, a joint initiative between University Technology Services (UTS) and Student Affairs launched in June 2022. Attendees will have the opportunity to hear from the project team, see a demonstration of the new CRM platform, ask questions, and contribute to the project’s success.

Read more about CRM town hall
Register for the CRM town hall
Submit your questions in advance

#ATTN: NEVER share your MacID password with anyone!

Please stay aware of suspicious communication targeting students, faculty, and staff at McMaster.
McMaster University will NEVER ask you to share your password via call, text, email, or social media platforms. In addition, NO ONE outside of McMaster should ever be granted access to install an application on your devices for any reason, without appropriate involvement from a known IT support team within McMaster.

Stay in the know and learn how to be more cybersecure by following McMaster UTS and McMaster IT accounts on Instagram and Twitter:

McMaster IT notice reminder: Change your LastPass passwords!

With safety in mind, McMaster IT Security Services notified our community on December 23, 2022, about a cyber security incident related to a popular password management service called LastPass.

If you use LastPass for work, school, or personal reasons, click the link below to learn more and take the necessary precautions. 

McMaster IT notice: LastPass security incident

Are you an electronic distribution list (EDL) owner? Here's what you need to know!

Electronic Distribution Lists (EDL) are a convenient tool, but they can cause challenges when used incorrectly. All EDL owners are responsible for following best practices to protect users from spam and other issues.

Check out our EDL recommendations on the link below.

Best practices for EDL owners

Do you manage a McMaster website? Put it in Pope Tech! 

Pope Tech is a web accessibility testing tool that automatically scans websites for accessibility errors, alerts, and features, ensuring compliance with AODA regulations. Additionally, Pope Tech can be used to manage website inventory, ensuring all publicly accessible sites are properly updated.

If you manage websites for a McMaster department or faculty, please ensure they are added to Pope Tech. This is an important part of the university’s AODA Web Compliance Reporting.

To add, update, or delete a website(s) in PopeTech,  please speak to the person leading your area/unit/department's web accessibility activities. If you are unsure who your group leader is - please refer to the website inventory or contact Clark Cipryk at

For more information on AODA compliance initiatives at McMaster University, join the AODA Roadmap Teams Channel.  

Stay up to date with changes and new features in Zoom or Microsoft 365 apps. Pin the Discover App to your Teams Navigation Bar!

The Discover App gives you quick access to Microsoft 365 and Zoom resources, including important Terms of Use, training, and support.

To add the app to your navigation bar:

  1. Open your Teams app or use Teams web by signing in at and opening Teams.
  2. Click on the Timbits (...) on your Teams navigation bar to open More Options.
  3. Search for DISCOVER.
  4. Select the app.
  5. Right-click on the app to Pin It to the navigation bar and right-click to Pop it Out when you use it.

#REMINDER to all MS365 and Zoom users: Take note of the Terms of Use

This is a reminder to all McMaster users of MS365 and Zoom to review the apps' Terms of Use. Having these terms in place helps us keep information secure and practice good digital habits. Please be aware of the expirations of teams, groups, recordings, and chats. Explore the different options to back-up your data here
You can find all information related to these apps on the link below.

Review MS365 and Zoom Terms of Use here

Check out the 5-min read articles to stay in the know about the latest updates and new features in MS365 and Zoom

Check the latest updates in Zoom and MS365 apps

#NEW on the Discover and Learn MS365 site: 

McMaster IT Governance Committees | Join the Teams channel for the latest updates

Stay on top of the latest updates from McMaster IT Governance Committees. Join the IT Governance MS Teams channel where all  meetings agendas, information and materials are available.

Learn more about IT Governance at McMaster

McMaster Data Governance Working Group update

The Data Governance (DG) Working Group at McMaster University brings together 80 professionals from across campus each month to share updates, ideas, thoughts, concerns, & opportunities to promote awareness of data literacy.

The DG team is working to support projects across McMaster in documenting data elements and specifications to aid data accuracy, literacy and awareness including but not limited to: UniForum Program, CRM Program/Mosaic (Campus Solution), Faculty Tracking Module, Course Evaluation (Blue), and Data Integrations in Data Cookbook (APIs, ETLs).

Two sub-groups have been formed to focus on Data Quality and Data Cookbook Users. Currently, there are more than 180 Users to the Data Cookbook, and they can view data definitions (business glossaries), data processes (specifications) to learn more about how data is used at McMaster. 

Join the Data Governance Working Group Teams

McMaster Byte Size: Your monthly tech newsletter

The McMaster Byte Size newsletter provides the McMaster community with IT-related news, reminders, and training. Sign up to stay informed about security, Microsoft 365, Zoom offerings, new services, and more.

Subscribe to McMaster Byte Size newsletter

Have you subscribed to the UTS Service Dashboard?

The UTS Service Dashboard allows you to sign up for customized alerts on upcoming planned maintenance and unplanned major service interruptions. You can set your preferences to receive your alerts via email and/or text for the services most relevant to your work. Subscribe today!

Subscribe to UTS service dashboard here

Access your McMaster extension from anywhere with McMaster Softphone-Avaya Workplace

Did you know that you can use your McMaster phone while working hybrid or remote? The Avaya Workplace application brings all the functionality of a desk phone onto your computer, mobile or tablet devices, allowing you to stay connected no matter where you are working. Read more about the benefits of a soft phone online.
Need help setting up your soft phone?  Reach out to Anna DiFilippo at x21308 or

Items of interest

Mark your calendar for "Love your Outlook again"!

Join us for a short webinar on how to “Love your Outlook Again” with tips and tricks from Richard Godsmark, Deputy CTO and Director of IT Strategy and Services. In this webinar hosted by the Office of the Vice-President of Operations and Finance, you’ll get ideas on how to manage your Microsoft Outlook, so it makes your life easier.

Register for "Love your Outlook again" webinar

EDUCAUSE releases "2023 Higher Education Trend Watch" report

EDUCAUSE released its "2023 Higher Education Trend Watch" report which focuses on the workforce, cultural, and technological shifts for ten macro trends emerging in higher education in 2023. Across these three areas of shift, the report highlights the major impacts and steps that institutions are taking in response to each trend.
Read "2023 Higher Education Trend Watch" report

#ICYMI: "In the world of cybersecurity, humanities research plays an integral role"

Featuring McMaster Communications professor, Andrea Zeffiro, this article highlights how research helps bring a human perspective to cyber technology and network systems. 
According to Zeffiro, “researchers in the humanities can affect change in the cyber security domain — it’s about asking people to confront something seemingly neutral like a data breach differently.”
Read the full article here

Have a story you want to share with the IT Community? Email McMaster IT Communications team at to feature an article!

IT@Mac Website
2022, McMaster IT

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