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October 2022
McMaster Connectivity Newsletter

For the IT community, by the IT community.

McMaster IT News

Sign up today for the last session of this autumn's McMaster Women in Tech series featuring female McMaster IT leaders

The McMaster Women in Tech series hosted by AVP and CTO Gayleen Gray, aims at discussing topics unique to women working in the IT field. The final session of this autumn's series features Paula Brown-Hackett, Director of Campus Infrastructure Systems, University Technology Services (UTS). The virtual conversation will take place on November 24, 2022, from 1:00 PM-2:00 PM. 

In case you missed previous sessions, the recordings are available and you can now watch them at your convenience! 
Register for the upcoming MWIT session and watch previous ones here

Wrapping up the National Cyber Security Awareness Month with game changing super cyber security takeaways!

With the month of October coming to an end, we'd like to thank our behind-the-scenes super cyber security heroes: the McMaster IT Security teamThe National Cyber Security Awareness Month campaign was a success thanks to your dedication and efforts, and the McMaster community's support and engagement. 

Over four weeks, the McMaster cyber heroes' adventures have taught us a lot about protecting ourselves from phishing attempts and keeping our data and devices secure. The most important lessons of all are that cyber security is a shared responsibility, every one of us is a cyber hero and we should always trust our cyber senses!
Read all about McMaster cyber heroes' adventures here

You're invited to the McMaster IT Community Get-Together!

In early preparation for the festive season, the Office of the AVP and CTO invites you to an in-person IT community event to catch up over hot drinks and desserts.
The event will take place in The Great Hall, Alumni Memorial Building on Tuesday, November 22, 2022, from 1:00 PM to 3:00 PM.
Due to limited capacity, please reserve your preferred timeslot before November 9, 2022. Eventbrite registration will send your 'ticket' with the option to save the event information to your calendar.

Hope to see you there!
Register for the McMaster IT Community Get-Together here

Do you manage a McMaster website? Make sure you are AODA compliant!

The Accessibility for Ontarians with Disabilities Act (AODA) Web Accessibility Roadmap initiative, endorsed by IT Governance 2021, is in phase two. The goal of the initiative is to support and encourage the wider McMaster community to work together towards achieving WCAG 2.0 AA (Web Content Accessibility Guidelines) compliance and implementing a plan to maintain compliance by the end of 2022.

For more information, join the AODA Roadmap Team Channel to receive news on upcoming webinars as well as schedule one-to-one consultations with web accessibility specialist Clark Cipryk.

McMaster HR and UTS release the updated Pre-Hire Mac ID eForm

In the context of enhancing the McMaster IT experience and commitment to operational excellence, University Technology Services (UTS) in partnership with Human Resources (HR) Services, released the updated pre-hire Mac ID eForm to enable more rapid generation of new MacIDs. 
The new Pre-Hire MacID eForm 
ensures new hires can access information systems and their McMaster email on their first day of employment, allows new employees to attend mandatory safety training faster, separates the MacID process from the existing new hire setup in Mosaic, and reduces the risk of duplicate MacIDs in Mosaic through an automated validation function.

For additional support with Mosaic HR eForms, email  or call 905-525-9140 x222HR(47).


McMaster IT supports the ACCESS Tech Donation Drive 

In the framework of Campus Sustainability Month, McMaster IT supported students from the Academic Sustainability Program and Facility Services collected donations of gently-used technology, like laptops, computers, and smartphones, at the ACCESS Tech Donation Drive. The event, which took place on October 27, 2022, aimed at providing Hamiltonians in need with gently used technology through the help of Empowerment Squared.

Read more about the ACCESS Tech Donation Drive and other sustainability initiatives here

Blue by Explorance administers Student Course Experience Surveys (SCES) starting Fall 2022

Student Course Evaluations, now referred to as Student Course Experience Surveys (SCES), will now be administered through the Office of Institutional Research & Analysis (IRA) starting this Fall, using Blue by Explorance. The transition to Blue for Student Course Experience Surveys is a partnership between the Office of the Vice-Provost of Teaching and Learning, IRA, the Faculty of Humanities Media and Computing team, with support from University Technology Services (UTS). 

If you have questions, feel free to email Chris or Thomas at

Read more about McMaster's Student Course Experience Survey here

NEW: The UTS Telecom website has moved! 

The UTS Telecom website has moved to a new location with a new look! It's now available within the UTS website, in the  communication, collaboration and storage services section. On the Telecom webpage, you can find information about the different available services and products, general walkthroughs and guides on how to use them, the latest news, and more.
Please note: If you had the website bookmarked, please remove it and add the new webpage as a bookmark to your web server. 

Stay up to date with changes or new features in Zoom or Microsoft 365 apps

  1. Add the Discover App to your Teams Navigation Bar 
  2. Click FOLLOWING on the top right of the Discover Site 
  3. Read our 5-minute articles at least once a week

Are you a Microsoft365 user? Here are some new tips for you!

  1. Save time by using agree, like, and other reactions in Outlook
  2. Send video clips as a message in Teams
  3. Watch real-time translations of live captions in Teams meetings
  4. Stop sending emails backwards and forwards if you can use a loop component and collaborate in real-time
  5. Improve your communications skills in online classes or meetings – get real-time feedback

Are you a Zoom user? Here are some new tips for you!

  1. Schedule and join Zoom meeting in Outlook on any device 
  2. Assign Scheduling Privileges to another McMaster Zoom user to allow them to schedule meeting on your behalf.
  3. The Zoom Chrome OS app will be retired 
  4. We take care of the Zoom app updates for you

Upcoming new minimum version for Zoom clients

Zoom plans to implement a new Software Lifecycle Policy in which they will block client versions below a minimum version and enforce a minimum version on a quarterly schedule — the first weekend of November, February, May, and August. This will take effect on November 5, 2022.

Users who are running version 5.8.6 or below after November 5 will not be able to join meetings via the Zoom Client and will be prompted to update or join from the Web browser. On that same schedule, Zoom will announce the minimum version required across products and services for the next scheduled enforcement in order to provide three (3) months’ notice. However, there may be additional updates outside of this release window to address larger security or compliance features.

It is recommended that you regularly download and update to the latest version of Zoom software to take advantage of all the latest security and functionality features. Please review how to check your current Zoom client version and update Zoom if it is below version 5.8.6.

Please visit Zoom Software Quarterly Lifecycle Policy for more information.

McMaster IT Governance Committees | Join the Teams channel for the latest updates

Stay on top of the latest updates from McMaster IT Governance Committees. Join the IT Governance MS Teams channel where all  meetings agendas, information and materials are available.
Learn more about IT Governance at McMaster here

Call for volunteers for the Connectivity 2023: IT Forum Organizing Committee

Preparations for the Connectivity 2023: IT Forum have started! If you're interested in being part of the organizing team, make sure to sign up as a volunteer on the link below. Spread the word with your IT colleagues, as we're hoping to have a team from diverse departments across the campus.
Looking forward to working with you all!
Sign up to volunteer for the Connectivity 2023: IT Forum organizing committee here

ICYMI: ITSAC Report 2021-2022 

The Information Technology Student Advisory Committee (ITSAC) recently released its annual report outlining recommendations and feedback on IT services at McMaster University. 

ITSAC provides a forum for undergraduate and graduate students to discuss current campus technology priorities and new IT initiatives. This committee is an essential channel for ensuring students have meaningful input and involvement in enhancing the IT experience at McMaster.
Read ITSAC 2021-2022 Report here

Items of interest

Have you subscribed to the UTS Service Dashboard?

The new UTS Service Dashboard allows you to customize your preferences for alerts on upcoming planned maintenance and unplanned major service interruptions. The dashboard is built on Atlassian. You can set your preferences to receive your alerts via email and/or text for the services most relevant to your work. Subscribe today!

Subscribe to UTS service dashboard here

Submit a proposal to present and share your expertise at NERCOMP annual conference 2023

The NERCOMP Annual Conference brings together higher education library and IT professionals from across the Northeast of the US and Canada, to build up expertise around issues they care about the most. Your proposal is essential to advancing the collective knowledge of the community. This is a great small conference where you can build relationships across institutions, and also practice your presentation skills!

Next year’s conference covers a variety of key topics you can speak about that are built around three key themes community, resilience, and the social good. For instance, are you passionate about innovating student success? Does data-driven decision-making get your creative juices flowing?

Submit a presentation proposal by November 7, 2022—your colleagues will benefit from your knowledge, successes, and struggles! 

Submit a proposal to present at NERCOMP Annual Conference here

Canada Alliance 2022 Conference 

The Canadian Higher Education Users Group (HEUG) is holding the Canada Alliance 2022 conference in person to Rediscover, Reconnect and Rejuvenate on November 7-8 2022, at the University of Waterloo, Waterloo, Ontario.

CHEUG Alliance is a great opportunity to network with your colleagues from other institutions around Canada. McMaster IT personnel interested in attending and benefitting from the group rate can get in touch with Tanya Reid ( Multiple McMaster IT presenters are part of the program including:

  • Billing Request Form/Billing Upload Form: Si Tan
  • Finance Birds of a Feather: Stacey Farkas
  • Procurement Card Blues? Travel And Expense Can Help: Derek Konieczny
  • Out of Province Tuition Fee Increase: Aba Wadden
  • Higher Ed information eco-systems in 5 years - opportunities and challenges: Dennis Tian
  • Student Email Refunds: Carly Silenzi.

Register, explore the agenda and learn more about the conference on the link below. 

Register and learn more about Canada Alliance 2022 Conference here

EDUCAUSE Annual Conference 

The EDUCAUSE Annual Conference convened in-person from October 25-28, 2022 in Denver, CO. However, an online event will follow on November 2-3, 2022. With the best presenters, the best content, and the best networking, the premier higher education IT event brings together professionals and technology providers from around the world to discuss their discoveries, grow professionally, and explore solutions to continuing challenges.

Register, explore the agenda, and learn more about the conference on the link below. 

Read more about EDUCAUSE Annual Conference here

Know a young person looking to start a career in STEM? Share this free networking event!

Eclipsys Solutions Inc. has partnered up with hEr VOLUTION to present this year's 2022 Women In Technology Speakers Panel on November 3, 2022, from 4:00 PM to 7:00 PM in Toronto. McMaster's own Tanya Reid, Associate Director of Strategic Implementations in the Office of the AVP and CTO is part of this Q&A panel session, which will discuss trending topics in tech and information on thriving through tech career phases and facets. It also provides a unique networking opportunity where we connect women working on the business and technical sides of the industry, at every career level, from students to senior executives.

Register today for the Women in Technology Speakers Panel here

Have a story you want to share with the IT Community? Email McMaster IT Communications team at to feature an article!

IT@Mac Website
2022, McMaster IT

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