What started in the fourth-grade led to a graduate degree in social work and to a career where Marcia’s dream of making the world a better place would come true.
For the first five years, right out of graduate school, Marcia began her career in high tech where she found herself in a position of making recommendations to the executives. Marcia decided that instead of making recommendations, she wanted to be an executive making decisions, so, she set out to do just that.
She applied for and was offered an entry level management position at Mutual of New York (MONY) in electronic data processing. Marcia was the first woman to be in charge of operations in their New York offices and so her journey to executive management began.
Her road to success was not an easy one, but Marcia just kept taking on more responsibility until she was promoted to position where she was supervising a group of technical professionals. From there, Marcia requested a transfer to the human resources department and she found it to be a match made in heaven.
As an early advocate for better pay, more training and worker friendly policies, Human Resources knew just want Marcia was made of and invited her to put her “MONY” where her mouth was and her career in Human Resources began.
Of her greatest accomplishments, Marcia is credited with creating and implementing family friendly policies, including an on-site daycare and flexible work arrangements, making MONY a leader in this innovative approach to employee satisfaction and earning MONY Working Mothers’ Magazine’s’ 100 Best Companied to Work For, for 3 years in a row.
When Marcia and her husband of 45 years, our very own Barry Silverberg
(her long marriage, is another of her proudest accomplishments), moved to Austin, Marcia went to work at Seton (Ascension) where she served as their HR Strategic Initiatives and System Office Chief Human Resources Officer (CHRO). At Seton -Ascension Marcia’s work begin with efforts to decrease the nursing turnover and to increase pay and working conditions. Recognizing that nurses made up a third of the workforce and that hospital care is really nursing care, Marcia quickly became the nursing staff’s greatest advocate. The nursing staff rewarded and recognized her for her work on their behalf by making Marcia an honorary nurse and awarded her a much coveted Nursing Pin (a 1,000-year old symbol of service to others and a nursing tradition
After her career in health care, Marcia "retired" and founded her consulting firm, HR Directions
, where Marcia continues to her serve the Community. In addition, Marcia’s nonprofit board service includes United Way of Capital Area, LifeWorks, Communities in Schools, Seton Cove, Seton Health Plan, Texas Campaign to Prevent Teen Pregnancy and Leadership Austin.
At Nonprofit Austin @ ACC, we are honored that Marcia volunteers as a member of our Certificate in Nonprofit Leadership and Management faculty where she guides students through the important topic of Managing & Leading People Through Change. Patricia Hayes (former President of St. Edward’s University and former COO of Seton
), one of Marcia’s mentors, should be proud of the way Marcia has modeled her with her ability to give 100 percent of her attention and focus to anyone she meets and in the genuine way in which she treats everyone exactly the same and with the same level of respect and care.
I am personally grateful that I have the privilege of calling Marcia my friend and trusted colleague. I count myself among the many female leaders who have benefited from Marcia’s mentorship where she generously shares the lessons learned from her hard fought battles for equality and I continue to benefit from her strategic mindset and wealth of wisdom. Thank you, Marcia Silverberg, for encouraging us all to take more risks.
Warmly, Kate Tolliver, Manager, Nonprofit Austin @ ACC