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The 2022 Flood - special edition
The recovery from the 2022 flood will take time.

Physical assets will be rebuilt but the recovery from traumas of residents and businesses hit hard by flooding, many for the first time, will take longer.
The city copped a years' worth of rain in four days creating torrents of overland flow, creek and river flooding never seen before in living memory.
When the floodwaters receded, I was pleased to be joined by State MP for Clayfield Tim Nicholls together with dozens and dozens of volunteers to help clean up in the devastated Albion commercial area.
Later that week I was able to show Queensland Governor Dr Jeanette Young the progress of the clean up in residential streets in Clayfield.
Lord Mayor Adrian Schrinner has announced the appointment of former Governor Paul de Jersey to undertake a thorough review of the flood: the Terms of Reference can be found at this link.
Council rates relief

To support flood-affected residents and business owners, a flood-recovery package is available to eligible Brisbane City Council ratepayers who apply to receive a $250 rebate on their next rates bill. Applications are open until 15 June 2022. To ensure impacted residents receive the rebate on their next bill, the Schrinner Council has postponed rate notices of 488,000 properties for a month. Also a special 60-day additional due date extension for flood victims experiencing financial hardship has been introduced, as well as access to payment plans. Eligible ratepayers can apply by phoning Council's Contact Centre on 3403 8888, or online at https://www.brisbane.qld.gov.au/.../flood-rates-relief

Council community organisation relief

For community organisations that have been affected by flooding, Council is providing a $5000 payment to organisations who are operating from, or located within, a Council leased or licensed community facility.

As part of the Community Facility Disaster Relief Payment program, the one-off payment will provide immediate support to impacted community organisations to make their facilities safe, clean-up, conduct minor repairs and return to operations. For further information on how to make a claim visit https://www.brisbane.qld.gov.au/.../community-facility...

Flood damaged item disposal

With Council's flood efforts well and truly underway, we as a community are very slowly starting to heal. However, please only place flood-damaged items on the kerb for collection. Residents and businesses, please be assured that the flood clean-ups are ongoing. I want to assure the people of the Hamilton Ward that no one will be left behind.

If you still require clean-up assistance or have flood-affected furniture still to be collected, please email my office at hamilton.ward@bcc.qld.gov.au or phone 3403 1095.

Community Recovery Hubs

There are various Commonwealth / State Grants and relief packages available for those affected by the floods. Please see the list below and visit the links for further information around eligibility. You can also visit a Community Recovery Hub for further assistance. Click on this link for locations or call the Community Recovery Hotline on 1800 173 349.

Emergency hardship assistance - this grant supports people affected by a disaster to get food, clothing, medical supplies, temporary accommodation.

Essential household contents grant - grants of up to $1,765 for single adults and up to $5,300 for couples or families to help with replacing or repairing essential household contents, such as beds, linen and whitegoods, that have been lost or damaged in a disaster.

Essential services hardship assistance - this grant helps people who have lost one or more essential services for more than 5 days due to a disaster event. You can receive $150 per person, up to $750 for a family of 5 or more. This grant is not income or asset tested.

Structural assistance grant - if you’re uninsured, or unable to claim insurance, this grant is a one-off contribution towards repairs to your home to make it secure and safe. A grant of up to $10,995 for single adults and up to $14,685 for couples or families, to help you repair your home.

Essential services safety and reconnection scheme - if you’re uninsured, or unable to claim insurance, this grant helps you reconnect essential services that were damaged by a disaster.

Australian Government Disaster Recovery Payment - the Australian Government Disaster Recovery Payment can help if you’ve been significantly affected by a disaster. It’s a lump sum payment to help you if you’re in a Local Government Area that’s been declared for a disaster.

Australian Government Disaster Recovery Allowance (DRA) - the DRA is a short term payment to help you if a disaster directly affects your income. The Federal Government will pay you from the date you started losing income as a direct result of the South East Queensland floods starting in February 2022, for a maximum of 13 weeks.

ADDITIONAL FLOOD-AFFECTED FINANCIAL ASSISTANCE AVAILABLE

Urban Utilities - has introduced several relief options to support customers across the South East who have been impacted by this natural disaster.

  1. Water usage rebate ($50 against Urban Utilities component of the water bill) for customers whose homes or businesses have been affected.
  2. Waiving fixed water and sewerage service charges for customers whose homes are unhabitable due to flood damage.  
  3. Payment extensions of up to 90 days under a dedicated program called Urban Assist for customers who may need it.
Transport and motoring assistance -  you may be eligible to apply for transport and motoring assistance for various programs such as lost number plates, registration assistance, licensing and other paperwork replacements and more.

$500 Relief Grant from Red Cross - Cash assistance for people who are experiencing financial hardship as a result of flood impact to their primary place of residence. This grant aims to help people with urgent needs, such as food, clothes, bedding, fuel or personal items. One grant is available per household

Queensland Rural and Industry Development Authority (QRIDA) Disaster recovery fundingExtraordinary Disaster Assistance Recovery Grants of up to $50,000 are available to assist directly impacted small businesses, primary producers and non-profits with the costs of clean-up and reinstatement. 

Disaster Assistance Loans (QRIDA) - Disaster Assistance Loans are available to assist primary producers, small businesses and non-profit organisations with re-establishing normal operations by covering costs

Disaster Assistance (Essential Working Capital) Loan concessional loans are available to assist you with essential working capital for expenses such as: paying wages and bills, essential buying of goods and more.

Brisbane's biggest clean up continues...
Planning information

To assist recovery efforts following the February 2022 severe weather and flood event, Council has a number of ways for property owners to seek assistance and information on repairing or rebuilding a flood-affected property. 

Services offered to assist property owners include:

Council has dedicated officers who can answer simple questions about development intentions for recovery from the recent weather event, including:

  • if a development application is needed;
  • what information needs to be provided with a development application; and
  • how the development process will work

Phone Council's Contact Centre on 3403 8888 and ask to speak with a Planning Information Officer (available Monday to Friday between 9.00am and 4.00pm).

Potholes

With the damage the flood caused to our roads, we need your help to report any potholes that you are aware of.  You can play your part in our recovery by reporting potholes by texting the location details to 0429 234 948 or calling the 24 hour Contact Centre on 3403 8888.

Post-flood mosquito blitz

Since the flood event, Council has redoubled its efforts, launching a sting on mosquito breeding sites across 30+ suburbs, guided by expert Council entomologists. On-the-ground mosquito spraying arsenal includes an expanded fleet of 21 spray trucks, four all-terrain vehicles and the newest addition, two electric mozzie buggies now in action. Freshwater mosquitoes are treated from the ground by spray trucks and quad bikes. You can help by tipping water out of anything in your yard with water in it, and clearing gutters to get water away. 

Want to assist but don't know how?
Useful contacts list
You can click on the above to download them to your computer, tablet or phone too for easy access!
Justice of the Peace Toombul relocation
Since Toombul Shopping cente is closed until further notice, the JP service has relocated for all of your JP needs!

They are now located at Nundah Library, 1 Bage Street (vis Primrose Lane), Nundah
                       
Operating Hours:
Monday: Closed
Tuesday: 10am – 12noon
Wednesday: 1pm – 3pm
Thursday/Friday/Saturday: 10am – 12noon

This is a free service and the volunteer team will continue to provide the same friendly and committed service for clients that was previously available at Toombul. They look forward to you visiting them to witness a wide range of documents.
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