What frustrates you about Virtual Meeting Tools?
I understand firsthand how frustrating and irritating it can be when you are meeting, presenting, training, etc. in the virtual environment. I frequently ask people, just like you, to share their frustrations with virtual platforms like CiscoWebex
, Zoom or ZohoMeeting
. However, this time I asked our TEAM at Everything Webinar for their input. You will read stories that range from brand new users to seasoned, multi-decade professionals:
What is your biggest frustration when presenting online?
"One of my biggest frustrations when I'm presenting online is timing. I always provide advance guidance to attendees, mainly to give instructions for joining the event, and how to participate in the event. I also always encourage them to join early. If attendees join earlier than the stated start time, any issues regarding joining the session, navigating the platform, or asking other questions can be addressed before the show gets on the road! Doing so also avoids interrupting the flow of the presentation for the other attendees, as well as the presenter.
Most people don’t realize that most virtual presenters/moderators/producers log-in 15 to 30 minutes before the start in order to complete their own platform checks. That is the best time to address, one-on-one, any issues or questions! Believe me, I NEVER get frustrated by questions!" Jerry Chiea – Virtual Event & Training Specialist
Coming into the Everything Webinar family, my virtual meeting/presentation experience was limited to simply being in the audience. In that role, the bulk of my frustration was with the STRUCTURE of the whole experience. Instead of simply making eye contact, raising my hand, and asking a question or making a comment, I had to figure out which-of multiple-buttons to push! For me, it was like going from blowing my horn to playing a grand piano!
Fortunately, the Everything Webinar team was able to get things on track quickly and calmly. From Everything Webinars’s Virtual Presentation Structure Template, to specific video training modules, I am smoother and more effective in the virtual world. I may never become a piano virtuoso, but Everything Webinars's simple, straightforward structures and teaching methods now have me sitting at the keyboard, competent and comfortable
. Brad Dick – Business Engagement Manager
"I wish more web conferencing products permitted full design customization of registration pages and emails. Given the current state of coding sophistication there is no reason to restrict administrators to adding custom registration fields at the bottom of fixed-design registration page templates. There is no excuse for sending emails on behalf of the webinar host that say what the webinar vendor wants to say (in their choice of font and layout) rather than sending the content and the layout that the customer wants to send. Exceptions do exist, and thank goodness for the companies who give us that level of control!" Ken Molay – President of Webinar Success
"Keeping in sync with the presenter and the presentation flow is very important. Many times, when people get out of sync with the flow is because of things that are happening in their respective backgrounds; they are trying to multi-task with their job, emails, family, dog barking interruptions, etc. Then they have to burden the instructor or the assistant with questions post presentation on the points they missed. Staying focused and engaged is by the far the best way to learn any concept or lesson. We all must be disciplined to focus on the content in the presentation. One has to stay engaged fully to get the most out of any presentation. " Jon Gruett – Managing Director
Hello people: My Mom (Kimberli Allen) asked me this question: “ What is your biggest frustration when using an online meeting tool?” I didn’t hesitate when I said “YOU.” She looked at me with a dazed and confused look and asked “Why?” I said “Because it is very frustrating when you schedule a meeting and forget to tell me you've cancelled it. I get up early to join the meeting and then find out we aren’t going to meet and I can’t go back to sleep.”
Seriously though, the most frustrating part of learning to use virtual meeting tools is when I try to join and the message on the screen says: This "meeting number is incorrect" or the "meeting hasn’t started" or some other random message. When I am not given a path to follow to understand the error it is very confusing as well as frustrating. If I commit to a meeting I am definitely going to attend (if I am not at school), so I really want to better understand who to contact if I receive an error message and cannot join. Emali Allen – GenZ Consultant
“I’ve found that it can be disconcerting to have absolutely no feedback, as everyone has put themselves on mute and stays that way. Even basic questions like “Can everyone see my screen?” are met with silence. It’s as if everyone goes into Invisible Mode, and no one feels compelled to engage. This seems to especially be the case when the same slide stays up on the screen for a long time; people are likely multi-tasking and know that they can switch away from the PPT and not miss anything, at least not anything that’s being shown on the screen.
How to counterbalance this? Make the presentation more interesting, engaging, even humorous! Don’t put people on the spot but ask people to put questions or comments into chat, in order to spark discussion. Making the effort to increase participation will pay off, as this will make the presentation more engaging for other listeners as well.” Tasha Huebner – Content Specialist/Strategist
Please share YOUR biggest frustration when attending or presenting during virtual meetings/presentations/training HERE. We may post your story in the next blog or share it during our next Genius Lab for Virtual Leaders. By sharing your frustrations, you are helping thousands of other individuals just like you. By allowing us to help create public solutions to your virtual problems we are able to Make Your Life Easier One Presentation At A Time.
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