FAQ on COVID-19 under Texas injury benefit programs

On March 16, PartnerSource provided a client update on COVID-19 and Texas Injury Benefit Programs. Click here for our second installment of COVID-19 guidance, addressing questions like:

  • What if I receive a report of suspected COVID-19 exposure?  
  • If an employee quarantined for a possible exposure at work, do I pay wage replacement benefits?  
  • Should changes be made to my normal incident investigation?

As we navigate unchartered waters together, know that your PartnerSource team is actively working to support you, your customers and injured employees.  If you have questions on this new FAQ, please contact your PartnerSource Team Leader or Richard Johnson at 214-239-4587 or

New White Paper on COVID-19 Negligence Liability Exposure

Many employers are concerned about the potential for COVID-19 work injury lawsuits in Texas. The law firm of Doyle & Seelbach PLLC has examined this issue in depth and provided a whitepaper titled:  Will there be exponential growth in Texas work injury lawsuits alleging COVID-19 coronavirus exposure? Doyle & Seelbach PLLC is one of several Texas law firms that serves as outside defense counsel to PartnerSource clients.

Texas DWC filing deadline April 30, 2020 

The Texas Department of Insurance (TDI) and the Division of Workers’ Compensation (DWC) require all Texas Employers to file a DWC-005 when they opt out of the Texas workers’ compensation system.  This is core service provided by PartnerSource to its clients.

The DWC-005 form, Employers Notice of No Coverage or Termination of Coverage, is required upon termination of workers’ compensation coverage and must be completed annually by employers that elect to provide an alternate form of injury benefit coverage.  This form must be filed with the Division of Workers’ Compensation annually between the dates of February 1st and April 30th.  As we move closer to the end of the filing period, all employers without Texas workers’ compensation insurance should remain mindful of this requirement.  

 If you have not submitted the required filing, you may file electronically or by mail or fax no later than April 30, 2020. If you have questions concerning the completion of the form, contact PartnerSource at  TDI also provides guidance on their website, along with the DWC-005 form for completion. 

Complimentary Webinar on Employee Advocacy: Elevating Employee Care During COVID-19 & Beyond

Advocating for employees: We all like to think we do it, but are we really using best practices to make others feel valued?

Join us on Thursday, April 23, at 2:15 p.m. CDT for a complimentary webinar led by Jennifer Hurless, president of PartnerSource. This 30-minute discussion on what employee advocacy really is, and how we can sharpen our skills to elevate employee care, is part of the PartnerSource Vision: 2020 educational series. From this presentation, you will learn:

  • How the basics of advocacy build a strong foundation
  • To employ the best practices of customer service
  • Three ways to elevate care today
  • What empathy is – and what isn’t
  • How to use mindful administration

Register today for this free webinar


New Research and 2020 Texas Injury Benefit Program Performance Report:

Study Further Validates Worker and Employer Success under Texas Injury Benefit Programs

Opting out of workers’ compensation: Non-subscription in Texas and its effects was published in February 2020 in the Journal of Risk and Uncertainty.  This new study reflects consistent, positive results for injured workers and employers covered by Texas injury benefit programs.  Every academic, government and other independent analysis of program data over the past quarter century tells the same story, over the past quarter century tells the same story, as seen in this new 2020 Texas Injury Benefit Program Performance Report, compiled by PartnerSource.

Key findings from the University of Illinois research for when companies switch from Texas workers’ compensation to Texas injury benefit programs:

1.      No change in the number or types of injury claims reported,

2.      Total medical payments immediately dropped by 40%,

3.      Better able to avoid hospitalizations of injured workers,

4.      Immediate reduction in work-loss of 80%,

5.      Reduction in litigated claims of 35%, and

6.      Total cost reduced 46%.

The study is 24 pages, but here’s a four-page summary. For more information, contact PartnerSource President Jennifer Hurless or Chairman Bill Minick.

Recording Available: PartnerSource Experts Discuss QCARE 

Bill Minick, Chairman, and Staci Cassidy, Senior Vice President, both with PartnerSource, recently answered many questions employers and insurance agents have been asking about the new QCARE designation for Texas injury benefit programs, and how PartnerSource can help. Click here to view the webinar, and feel free to reach out your PartnerSource team lead with any questions.

Ryan Brannan on Preparing for the Future of Texas Business under COVID-19 

“Employers should at this time be looking at what government red-tape exists that hinders their ability to care for and protect their employees,” Ryan Brannan, government affairs advisor for the Association for Responsible Alternatives to Workers’ Compensation (ARAWC), notes in this new thought leadership piece, also published on 

Podcast:  Minick on Innovation in Workers’ Comp

Bill Minick, Founder and Chairman of PartnerSource, was featured on Sedgwick Institute Live, where host Chris Mandel profiles influential thought leaders who make a difference. Find out what Minick has learned in more than 30 years of innovation in workers’ compensation and Texas injury benefit programs. Listen in here.

Five Questions With:
Kelly Jones, Director of Administrative Services and TSETA Program Manager

Kelly wears many hats at PartnerSource, and she keeps processes moving smoothly. What don’t you know about this 15-year veteran?  You might be surprised to find out! Meet Kelly

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