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This is the fourth newsletter of DIAMOND project, which has the objective to turn data into useful knowledge to address gender-specific needs in Europe's current and future transport sector. 

In this issue, you will be able to find more about: 
  • DIAMOND users & professionals' satisfaction surveys results
  • A public report on the project's integrated interdisciplinary analysis
  • Case-study research results
  • A working paper on the impacts of COVID-19 on transport employment fairness 
  • DIAMOND & TinnGO final event
  • Blog post articles on data bias against women, how to evaluate fairness interventions, and more
We hope you find the content interesting! 

For any questions about our research studies, data collection activities or the project, please feel free to contact us at

Transport users and professionals have their say on service satisfaction, inclusion & employability

User satisfaction surveys were conducted with transport users and professionals for the four use cases of the project, online and in person by the DIAMOND research team. Overall, responses were collected from about 2,000 responders from different countries (France, Spain – Catalonia Region, Poland, the UK and Ireland). Each questionnaire included around 50 questions related to satisfaction with respect to the service, employability conditions and inclusion.

The user satisfaction questionnaire responses were analysed through various statistical methods to identify possible differences in needs and perception of different kinds of transport services (railwaybike sharing and autonomous vehicles) when disaggregated in respect to individual and demographic features.


[PUBLIC REPORT] Integrated interdisciplinary analysis

The public deliverable D4.4 Integrated Interdisciplinary Analysis provides an overview of the qualitative and quantitative data collected and the analysis performed within DIAMOND in relation to the four use cases of the project. The document also explains the development of socio-demographic models for inclusiveness self-evaluation applicable to various scenarios.
Download Self-Assessment Models

Case-study research results

Women’s needs and expectations as users of bike-sharing services

An investigation on women’s needs and expectations as users of the bike-sharing service managed by Syndicat Mixte Autolib et Velib Métropole in the territory of Paris Region-Petite Couronne (France) showed that women use the bike-sharing service much less than men (about 30% of the total number of users).

Results indicate that women are more concerned about accessibility (e.g. availability of bikes at the docking stations), safety and security, social constraints (e.g. cultural stigmatisation associated with bike-sharing) and weather and topography (e.g. impact of weather and the urban terrain on cycling and bike-sharing). 


Men and women experience different feelings while driving automated vehicles

DIAMOND researchers from the the Instituto de Biomecánica de Valencia (IBV) have validated the hypothesis that it is possible to find gender differences in the emotional state of Autonomous Vehicle users by monitoring their physiological signals while driving in different environmental, traffic and driving conditions.

The experiment included a total of 40 drivers between 25-55 years old, 50% women and 50% men with and without care mobility responsibilities linked to having or not children under 12.


Impacts of COVID-19 on employment fairness in the transport industry

DIAMOND researchers from the University of Stirling have produced a Working Paper on the impact of the COVID-19 pandemic on transport employee experiences including changes to place of work, challenges faced while working through the pandemic, employer support offered to employees, and areas where employees believed support was lacking.

The main findings relate to 46 employees, including ‘front line’ transport workers, such as drivers and others working in the field in customer-facing roles, who required particular health and safety support due to the pandemic; and office workers where there was a major move towards homeworking. 

From our blog

The everyday consequences of data bias against women: from public toilets to seatbelts to speech recognition software

Caroline Criado Perez’s book “Invisible Women: Data Bias in a World Designed for Men” delves into the ‘absent presence’ of women and the gender data gap. It shows how we ignore half the population in a world that has been designed and built principally by men, resulting in a widespread invisible bias.

In this blog post, written by WoMen and Vehicles in Europe (WAVE) we provide several examples of data bias against women, from public toilets to seatbelts, to military uniforms.


Building an inclusive transport system: a framework for the impact assessment

An impact assessment framework has been defined by researchers from the Faculty of Transport and Traffic Engineering (FTTE) of the University of Belgrade to evaluate DIAMOND proposed innovations (fairness interventions or recommendations) aiming at increasing the level of fairness & inclusivity in transport.


[VIDEO] Emotion in L4+ autonomous driving

A gender balanced number of subjects have participated in an autonomous driving simulator experiment managed by the Instituto de Biomecánica de Valencia (IBV) to obtain a database of drivers’ emotional states, integrating physiological variables and subjective assessments in different driving situations.

Upcoming events

Save the date! 17-19/11

DIAMOND project is organising its final conference jointly with TInnGO under the framework of the Intl. Symposium on Travel Demand Management Conference.  
During the event, to be held virtually under the theme of “Creating a paradigm shift towards gender and equality in smart mobility”, the final outcomes of both projects will be presented.

The agenda of the event will be published shortly.

About DIAMOND project

DIAMOND is a H2020 funded European project under H2020 – MG-2018 - No. 824326. It was launched on November 2018 with the aim of turning data into actionable knowledge for ensuring the inclusion of women´s needs in current and future transport systems

DIAMOND project will help to provide recommendations and protocols for a fair inclusive transport to public authorities, transport operators, educational communities and the society at large.
DIAMOND consortium is composed of 14 partners from 8 European Countries representing the main actors of the whole mobility and transport value chain.
This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No. 824326.
Contact info
Patricia Castillo
Project coordinator
Eurecat, Spain
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