December 2020
Message from the Chief Human Resources Officer

As we come to the end of this unique year, traditions like the HR Holiday Open House have had to be shelved for the time being. What has not been shelved is the need to show great grace to each other during this very strange time. We can continue to find ways to give our best to others – even distantly. 

We would like to take this opportunity to thank you for your resiliency and commitment to the University throughout the year. On behalf of the entire Human Resources team, we wish you, your families and loved ones a wonderful and safe holiday season!

Warm regards,
Maria Alam
COVID Updates
HR has developed an online reporting tool for employees who need to notify us of COVID-19 positive tests or potential exposures over the holidays when the University is closed. The graph below shows the number of on-campus COVID cases during the fall semester. 
Report Exposure During the Holidays >>
DocuSign Tips

More members of the University community are using DocuSign, an electronic signature and document routing tool, than ever before. There are a few things to keep in mind as you begin to use this system.

  • When populating the email addresses that will be signing a DocuSign form, DO NOT USE ALIAS/VANITY addresses. DocuSign forms will not allow people to log in if their e-mail was entered in vanity format. Example: Use instead of, even if that’s not the preferred address used by that person. Everyone’s “real” username is available on the UofM whitepages.
  • The individual who shows up as the “owner” of the form may be a DocuSign administrator for their entire division’s forms and not necessarily the “true owner” of the form. 
  • Direct questions about a specific DocuSign form to the office that handles that form.
  • Example: If you are using a Procurement card DocuSign form, Procurement is the office to check with questions, even if another person’s name is listed as having “sent” you the form.
  • For those of you who may be creating forms to be used by others in DocuSign, please do all of your testing in the UofM’s test/sandbox site. Never test in production, especially with this particular system.
  • Please do not start a DocuSign form (referred to as an “envelope”) without the intention of submitting it all the way through the online signature process.
  • Every record started in DocuSign costs the University money, so don’t open an envelope just to see what the form looks like or to perhaps complete at another time.
Employee Work Locations
Please remember to update your work location status by visiting the myMemphis portal and going to the Employee tab. Look in the center column at the top to find the new Employee Work Location portlet. Please indicate whether you are currently working on campus, remotely or a combination of the two (hybrid). Your responses should be based on your current work location status and should be updated whenever there is a change to this status. If you have any questions, please contact

Regular Faculty & Staff

(2,435 employees)

All Employees

(4,225 employees)

Benefits Information
Medical, Dental, Vision, Disability and Life Insurance providers as well as the associated networks will remain the same for 2021 as they were in 2020. ActiveHealth Management will remain our wellness vendor with the same cash incentive program as 2020.

Employees new to coverage and employees who made changes or transferred medical, dental or vision plans will receive new ID cards; current members who continue their coverage can use their current/same benefit ID cards. Optum will mail behavioral health ID cards to all newly enrolled health plan members. Members can always request additional cards by contacting their carrier network or vendor(s) or by using a vendor’s
mobile app.


All CDHP/HSA, local CDHP/HSA, medical FSA and limited purpose FSA (L-FSA) members will receive a new debit card from Optum Bank to use starting Jan. 1, 2021.  If you have both an HSA and an L-FSA, you will use the same card for both accounts. Cards should arrive no later than the end of December 2020. Remember to view your December 2020 payroll to make sure your 2021 deductions/ coverages are what you enrolled in for 2021 and/or maintained for 2021.
  • There is a 2.8% increase for all medical coverages effective
    Jan. 1, 2021. The increase will be reflected on the December paychecks.
  • Cigna Pre-paid Dental will reflect 3% increase effective 
    Jan. 1, 2021.
Focus on Finance & HR Meetings
At the start of this semester, we decided to move the Focus on Finance & HR meetings to a virtual format via Zoom. As a result, the monthly meetings are recorded and available to anyone who may have missed a meeting. Please visit the Focus on Finance & HR website for a complete list of presentations.

The University of Memphis | Division of Business and Finance
Memphis, TN 38152  |  901.678.3573

The University of Memphis is an AA/EEO employer and does not discriminate on the basis of race, color, national origin, sex, disability or age in its programs and activities. Full Non-Discrimination Policy.