Cummington Connect

Cummington Connect

Now that the majority of the Cummington Broadband build is complete, we will try to bring you quarterly updates as needed.

Photo by Kyle Dempsey

Photo by Kyle Finn Dempsey


This is the progress chart as of January 26, 2022. Click here or on the image to access the interactive chart.

broadband progress charts

Municipal Network

As is the case for many businesses and municipalities, the lingering pandemic has affected the supply chain for necessary parts for our municipal network buildout. We continue to look for alternate solutions, but it may be a bit longer than anticipated.

3Rs: Reliability, Redundancy and Resiliency

These three Rs have been a cornerstone of the network build from the beginning. As we designed the network for the town we went over and over the town property maps, adding additional fiber to bundles to factor in potential growth over time. We also worked with neighboring towns and set up bundles of fibers to interconnect our network with those being built in adjacent towns.

Now, with the bulk of the build behind us, we are working with Whip City Fiber and the MLPs of 5 of our neighboring towns to make our networks more reliable and more resilient. Some of this is through simple redundancy. We have purchased a secondary line from MBI, in case the primary line goes down. However, as we work on the interconnections with other towns, we hope to make our broadband even more reliable by providing different pathways to the internet. This is a link to our proposal to the Cummington Select board to use ARPA grant money to help us accomplish this. When completed, not only will we realize the 3 Rs, but we will also save money going forward.

ACP Program

Affordable Connectivity Program

The Affordable Connectivity Program (ACP) is a Federal Communications Commission program that helps connect families and households who need assistance to afford internet service. This new benefit provides an ongoing discount of up to $30 per month towards your Whip City Fiber broadband service for eligible households.

Learn More and Apply Online

Who Is Eligible for the Affordable Connectivity Program? A household is eligible if a member of the household meets at least one of the criteria below:

  • Has an income that is at or below 200% of the federal poverty guidelines; or

  • Participates in certain assistance programs, such as SNAP, Medicaid, Federal Public Housing Assistance, SSI, WIC, or Lifeline;

  • Is approved to receive benefits under the free and reduced-price school lunch program or the school breakfast program, including through the USDA Community Eligibility Provision in the 2019-2020, 2020-2021, or 2021-2022 school year;

  • Received a Federal Pell Grant during the current award year; or

  • Meets the eligibility criteria for a participating provider’s existing low-income program.

We have also heard anecdotally that it may take several weeks to be approved. Click this link if you wish to check your application online .You can check your eligibility status as well as your enrollment status. If your enrollment status is still pending after a couple weeks, you can call and see if there is a problem or get any updates. WCF does not have this information, so call ACP at 1-877-384-2575. Once approved and enrolled you need to call customer service at WCF to complete the process. 1-413-485-1251.

Have a cold drop and changed your mind?

Just click that Sign Up for Service button and customer service will set you up.

Please note, we are no longer subsidizing connections. Talk with the customer service rep to find out what it will cost to complete your connection.

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